Customer Relationship Management.
Give your teams the tools to improve global performance.
|Take accessibility and responsiveness with your customers and clients to an unmatched level of interaction and collaboration. This custom-driven module provides personnel with up-to-date information to better serve the clients and decreases operating costs in the process.|
Streamline Call Center Operations
Manage Customer Relationship
|Facilitates efficient phone-based operations by providing instant access to all resources required to address questions and issues, and automatically routing callers to the department or individuals best equipped to serve them.||Streamlines customer-driven processes by providing personnel with better and more complete information to serve clientele. Decrease operating costs, build more profitable interactions, and improve customer satisfaction by 35 to 40%|
Opportunity Tracking System
Marketing Campaign Management
|Presents information based on customizable criteria for sales and marketing leads throughout a pre-determined cycle, monitoring and analyzing progress and results of deals for follow-up and analysis.||Targets an unlimited number of customers and prospects selected through diverse criteria, allowing them to be contacted using various forms of media; tracks the progress of marketing efforts via digital dashboards and KPIs|