How to Refund a Customer Credit - Revision history

Vtran at 15:39, 8 August 2022

2022-08-08T15:39:20Z

Vtran at 15:39, 8 August 2022

2022-08-08T15:39:05Z

Vtran: Created page with "NOTOC ==General Information== '''Default Menu Location''': Transaction >> Accounts Receivable >> AR Invoice Master '''Screen Name''': AP2AR '''Function''': The ''Cre..."

2022-08-08T15:38:24Z

Created page with "__NOTOC__ ==General Information== '''Default Menu Location''': Transaction >> Accounts Receivable >> AR Invoice Master '''Screen Name''': AP2AR '''Function''': The ''Cre..."

New page

__NOTOC__

==General Information==
'''Default Menu Location''': Transaction >> Accounts Receivable >> AR Invoice Master

'''Screen Name''': AP2AR

'''Function''': The ''Create AP Invoice from AR Invoice'' screen allows a refund check to be issued from a credit or deposit on a customer's account.

The AR2AP button is only accessible when the invoice has a credit balance (a negative amount).

[[File: AP_INV_REFUND.png]]

'''The customer ''MUST'' be setup as a Vendor in order to pay them (must have SOLDFROM and REMITTO attributes). If you see the message 'Not Set Up as Vendor', use the 'Make AR Customer a Vendor' button to immediately add the required attributes to the Org record.'''

The resulting AP invoice can be tagged with a Project/Phase if needed.

When the Generate Invoice button is clicked:

# An AP invoice is created for the selected vendor for the open amount of the AR credit. The invoice number is the AR invoice number, with -AR_RFND added to the end
# The Existing AR Credit is zeroed out.
# The net GL entry is to remove from AR, add to AP.

The AP invoice can be approved and then a check printed like any other AP invoice.

The AP invoice can be voided, but this will not build a new AR credit.

[[Category: Accounts Payable]]
[[Category: Accounts Receivable]]

@@ Line 21: / Line 21: @@
 # The Existing AR Credit is zeroed out.
 # The net GL entry is to remove from AR, add to AP.
 The AP invoice can be approved and then a check printed like any other AP invoice.

@@ Line 11: / Line 11: @@
 [[File: AP_INV_REFUND.png]]
 '''The customer ''MUST'' be setup as a Vendor in order to pay them (must have SOLDFROM and REMITTO attributes). If you see the message 'Not Set Up as Vendor', use the 'Make AR Customer a Vendor' button to immediately add the required attributes to the Org record.'''
 The resulting AP invoice can be tagged with a Project/Phase if needed.
 When the Generate Invoice button is clicked:
 # An AP invoice is created for the selected vendor for the open amount of the AR credit.  The invoice number is the AR invoice number, with -AR_RFND added to the end
 # The Existing AR Credit is zeroed out.
 # The net GL entry is to remove from AR, add to AP.
 The AP invoice can be approved and then a check printed like any other AP invoice.

How to Refund a Customer Credit - Revision history

Vtran at 15:39, 8 August 2022

Vtran at 15:39, 8 August 2022

Vtran: Created page with "__NOTOC__ ==General Information== '''Default Menu Location''': Transaction >> Accounts Receivable >> AR Invoice Master '''Screen Name''': AP2AR '''Function''': The ''Cre..."

Vtran: Created page with "NOTOC ==General Information== '''Default Menu Location''': Transaction >> Accounts Receivable >> AR Invoice Master '''Screen Name''': AP2AR '''Function''': The ''Cre..."