A 2020 study found that 93% of organizations report that enterprise resource planning (ERP) software improved business processes. It’s no wonder the global ERP software market is projected to reach $74.8 billion by 2026.
But in some cases where ERPs failed, organizations noted that it was due to poor quality software – and that’s exactly where subject matter experts come in. When it comes to ERP solutions, having the right people create and implement them is of utmost importance.
Let’s discuss this.
Defining ERP and Its Purpose in Business Process Management
An ERP platform is an integrated system that provides a single source of data and information for all departments, from human resources to accounting. With this type of planning, companies can have comprehensive visibility into the entire business process and monitor their performance in real-time.
Subject matter experts with the right experience and qualifications should be utilized to create, run, and implement ERP systems for businesses.
There are a few reasons why having subject matter experts (SMEs) create and implement an ERP is beneficial; let’s take a look.
1. Knowledge of the Business Process
The first benefit of having subject matter experts create and implement an ERP system is their knowledge of the business process. SMEs have a deep understanding of the entire business process, including the data processing, logistics, customer service, finance, and accounting departments.
They understand how different departments collaborate to deliver products or services and can identify potential areas for improvement in terms of efficiency. Because they are familiar with all aspects of the business process, they can create an ERP that fits each company’s needs perfectly.
Having this kind of expertise on board helps to ensure that implementation runs smoothly from start to finish as well as any future changes needed due to new regulations or market demands.
Without this level of knowledge, it would be difficult for companies to properly manage their workflow processes and handle customer orders efficiently without errors occurring.
With experienced SMEs helping out, businesses will save time by avoiding delays caused by inadequate planning or lack of skills required for proper execution.
2. Business Intelligence
Having subject matter experts create and implement an ERP also provides businesses with valuable business intelligence. SMEs are able to provide insight into how different departments interact as well as the data that is being collected, stored, and utilized by each department. This helps companies make better decisions based on accurate real-time information while understanding customer behavior and market trends more accurately.
The insights provided can be used to improve customer service, reduce costs, increase efficiency in operations, or even identify new opportunities for growth. Businesses will have better visibility into their processes which leads to improved decision-making capabilities.
3. Cost Savings
Subject matter experts can help businesses save money when it comes to ERP implementation and maintenance costs. By having experienced professionals on board from the beginning of the process, companies can avoid costly errors or delays due to the lack of knowledge about the system’s inner workings or proper procedures for usage.
In addition, SMEs have prior experience with different types of software and hardware, so they know what type of equipment will work best for a specific business model. This prevents unnecessary spending on unneeded components that may not integrate with existing systems properly anyway.
Professional assistance during implementation ensures that all aspects are taken care of correctly, including database design/structure setup, so there won’t be any surprises down the road when trying to add features or upgrade your system later on. This measure alone could potentially save hundreds – if not thousands – in future development fees.
4. Quicker Implementation
Having subject matter experts on board can also help speed up the implementation process. With a team of experienced professionals who are familiar with the system, they will be able to complete tasks quickly and accurately, as well as identify any potential issues before they become costly mistakes.
SMEs can provide valuable insights into how different departments interact, which helps ensure that all aspects of the ERP are taken care of properly from start to finish. This saves time and money in the long run since there won’t be any delays due to inadequate planning or lack of skills required for proper execution. Therefore, it’s important that you prepare to provide sufficient details to your SMEs beforehand.
A Notable Checklist of What SMEs Need From You for Implementation
- Clear objectives and the timeline for the ERP implementation
- Detailed documentation of existing systems, processes, and software
- Access to personnel who can provide knowledge of business operations
- List of required features and functionality needed in the new system
- The budget allocated for hardware/software purchases as well as any additional services or support that may be needed.
- Test environment with sample data so SMEs can ensure accuracy before going live
5. Improved Efficiency
Having subject matter experts on board during the ERP implementation process can help improve efficiency. For example, Manufacturing Execution Systems (MES) and Business Process Management (BPM) are two tools that SMEs can leverage to make sure all processes are running smoothly.
MES helps to automate production processes, while BPM provides visibility into how different departments interact with each other. This allows for real-time monitoring of performance metrics so that any issues can be quickly identified and addressed. SMEs can also provide guidance on best practices which will lead to improved overall efficiency in the organization’s operations.
Bonus: For manufacturers, there are ways to calculate a return on investment for an ERP. These include looking at costs associated with the ERP implementation, such as hardware and software purchases or additional services needed, as well as potential cost savings due to improved efficiency.
Manufacturers can also look at how the ERP has increased customer satisfaction through better order fulfillment times and faster response rates. By evaluating these metrics over time, a manufacturer can get an idea of what their return on investment looks like for their ERP system.
Having an ERP ensures productivity, but having SMEs onboard during the ERP creation and implementation processes is key to ensuring that it runs smoothly. These experts can provide detailed documentation of existing systems, processes, and software; access to personnel who can provide knowledge on business operations; a list of required features and functionality needed in the new system; and a budget allocated for hardware/software purchases as well as any additional services or support that may be needed.
Leveraging ERP tools will also help improve efficiency throughout the organization. Manufacturers can eventually use metrics to calculate their ROI from an ERP system over time.
Why Opt for ABIS, Inc.?
Interested in learning more about how subject matter experts can help you in ERP creation and implementation?
At ABIS Inc., we specialize in delivering effective ERP solutions that are tailored to meet the specific needs of our clients. We understand that every organization is unique, and so our team of experts works closely with you to ensure your system is tailored to fit your exact requirements.
Our consultants have extensive experience in business process management, manufacturing execution systems, and other relevant technologies which can help improve efficiency within your organization.
Additionally, we provide detailed documentation of existing systems processes and software as well as access to personnel who can provide knowledge on business operations. We also provide a budget allocated for hardware and software purchases as well as any additional services or support that may be needed.
With these tools at our disposal, you can rest assured knowing that your ERP implementation will run smoothly and efficiently while providing an outstanding return on investment over time.
Contact us today for more information or to get a live demo!